Orders normally require 2–3 business days for processing, followed by an estimated 20–45 calendar days for delivery after dispatch. Please account for both periods when purchasing.
2. Is shipping free, and are taxes included?
Standard shipping is free for a merchandise subtotal over US$30 after discounts. Shipping for US$30 or less is displayed at checkout. Applicable tax is included in the selling price, and elvonza covers delivery-related import duties and customs charges.
3. How can I get my tracking number?
Email mh.digarimianu@outlook.com with your order number. We will provide tracking details once the carrier assigns them. Tracking activity may not appear immediately after dispatch.
4. Can I return a purchase, and when will I receive my refund?
You can request a free return within 30 calendar days after delivery under our Return and Refund Policy. No restocking fee applies. Once issued, refunds generally appear in the original payment account within 3–7 business days.
5. What should I do if my parcel is lost or a product arrives damaged?
Contact mh.digarimianu@outlook.com with your order number and details of the issue. Confirmed lost parcels qualify for a free replacement or full refund. Damaged, faulty, or incorrect goods receive an appropriate remedy without additional cost, subject to your legal rights.
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