Privacy policy

Last updated: October 20, 2026

FIDEL CABANG JR LLC, trading as elvonza, operates elvonza.shop. This policy explains how we handle personal information when you visit the website, purchase products, or communicate with us.

We act as the data controller where we determine why and how personal information is processed.

Information We Collect

Depending on your interactions with our store, we collect:

  • Contact information: name, email address, billing and shipping addresses, and telephone number where provided.
  • Purchase records: products ordered, transaction amounts, payment status, shipment information, returns, and refunds.
  • Account information: profile and authentication details if you create an account.
  • Communications: inquiries, attachments, and information submitted to customer support.
  • Technical information: IP address, browser and device characteristics, website interactions, and identifiers collected through enabled technologies, subject to applicable choices.

Payment providers handle payment credentials. Please do not email payment-card numbers, security codes, or passwords.

Sources

We receive information directly from you, through your use of the website, and from providers supporting payments, hosting, security, fulfillment, and delivery.

How We Use Information

We use personal information to:

  • Process purchases and payments.
  • Deliver goods and manage returns or refunds.
  • Send order and delivery updates.
  • Provide customer support and account services.
  • Operate and protect the website.
  • Detect fraud and investigate misuse.
  • Meet legal obligations and resolve disputes.
  • Improve services through legally permitted analytics.
  • Send promotional communications where permitted, obtaining consent where required.

Marketing messages include unsubscribe instructions. Necessary communications about existing orders may continue.

UK Legal Bases

Where UK data protection law applies, we rely on contract performance for purchases and requested services, legal obligations for required records, and legitimate interests for activities such as security and support where appropriately balanced against your rights.

We rely on consent where required for optional tracking or marketing. You may withdraw consent at any time without affecting processing lawfully carried out beforehand.

Information Sharing

We disclose information as necessary to Shopify, payment processors, carriers, fulfillment providers, technical service providers, and professional advisers.

We may also disclose information to comply with law, respond to valid legal requests, protect rights or safety, or support a business transfer with appropriate safeguards.

Where analytics or advertising integrations are enabled, relevant providers may receive browsing activity, identifiers, and related information, subject to applicable consent and opt-out requirements.

Shopify Services

Shopify provides the commerce platform supporting our store and processes information to deliver its services.

If Shopify Network Intelligence or related enhanced services are enabled, Shopify may combine information about interactions with our store with information from other merchants and Shopify services to provide those features, subject to applicable privacy choices.

Shopify also processes certain information for its own purposes. See Shopify’s Consumer Privacy Policy and Shopify’s privacy portal.

Cookies and Privacy Choices

Essential technologies support shopping baskets, checkout, security, and privacy preferences.

Optional analytics and advertising technologies depend on our actual configuration. Where consent is required, we obtain it before using those technologies.

You may manage relevant choices through available website privacy controls and browser settings. Where legally required, we honor recognized opt-out preference signals, including Global Privacy Control.

Certain advertising-related disclosures may constitute a “sale,” “sharing,” or targeted advertising under applicable laws even without a monetary payment.

Retention

We retain information only as reasonably necessary for the purposes described here. Relevant factors include active purchases or accounts, legal recordkeeping duties, fraud investigations, and unresolved disputes.

Information no longer required is deleted or anonymized, subject to lawful retention and backup arrangements.

International Processing and Security

Our providers may process information in the United States and other countries. Where required, protected international transfers rely on recognized safeguards, including applicable contractual mechanisms. Contact us for further information.

We apply reasonable technical and organizational protections. No online transmission or storage system guarantees complete security.

Your Rights

Depending on your location and applicable law, you may request access, correction, deletion, portability, restriction, or objection to processing. You may also have rights to withdraw consent or opt out of covered targeted advertising, sale, or sharing.

Send requests to mh.digarimianu@outlook.com. We may take proportionate steps to verify identity or an authorized agent’s authority.

We respond within applicable legal deadlines and do not unlawfully discriminate against individuals exercising privacy rights. Where an appeal right applies, reply to our decision requesting an appeal.

UK individuals may also complain to the Information Commissioner’s Office.

Children

Our store is intended for a general adult audience and is not directed at children under 13. Contact us if you believe a child has provided personal information so we can investigate and take appropriate action.

Changes and Contact

We revise this notice as necessary and provide additional notification where required.

Data controller: FIDEL CABANG JR LLC, trading as elvonza
Email: mh.digarimianu@outlook.com
Business address: 1112 JUANITA DR, WALNUT CREEK